Cisco has decided to suspend its email Cisco software as a service, saying that customers are interested in social partnership and the separate email.
Mail to Cisco, which was originally released as WebEx Mail, will be removed to allow customers to move to alternatives, Debra Chrapaty, manager of the company’s general collaboration software, said in a blog on Tuesday.
“The product has been well received, but have since learned that customers have come to see your email as a tool mature and commoditised compared with a long-term differential element of its strategy of collaboration,” said Chrapaty . “We’ve also heard that customers are willing to accept the new collaboration tools such as video and social programs.”
Mail Cisco and WebEx Mail launched in November 2009 as a quality company, compatible with Outlook, Microsoft hosted email product. Cisco WebEx Mail is based on Cisco’s acquisition of PostPath.