I recently did a recording for Cisco of a presentation that I’ve done at VoiceCon about troubleshooting VoIP in converged networks. This recording, along with links to the audio files referenced in it, is available from the Cisco Learning Network web site at:jivesoftware.com
The Cisco Learning Network home page is at:jivesoftware
The slides may not be very readable in the presentation and if that’s important to you, then go to the Netcordia/Resources/Webinars web page to download a PDF of the presentation:netcordia
In the presentation I step through a set of common problems with VoIP, from adding a VoIP phone to a network to the causes of poor voice quality. I identify the problems that are typically encountered and how to troubleshooting them. Symptoms, causes, and remediation steps are described. In this presentation, I takes you through:
The processes of:adding a VoIP phone to a network
The types of problems that are typically encountered and how to begin troubleshooting them
Symptoms, causes, and remediation steps for typical VoIP network problems
Because there is more time in the recording studio than I have as a member of a panel at VoiceCon, I was able to expand on some of the trougleshooting topics. So even if you’ve attended my talk at VoiceCon, you may benefit by watching the Cisco Learning Network video recording. It is less than 30 minutes in length.